There’s nothing like being the expert from out-of-town to provide perspective. I was in Chicago on an American Association of Museums peer review assignment last week at a venerable museum, meeting with the staff and reviewing their work. While intended to be a service to the host museum, the experience invariably clarifies matters back home as well.
Evaluating the public dimension of an organization requires viewing the impressions from its many activities, actions and messages. One automatically goes first to the mission statement but there are almost always other missions being fulfilled by staff.
- What is your mission statement?
- What is your vision statement?
- Are these reflected in the strategic plan?
And most importantly, does anyone pay attention to those guidelines? How do you stay on mission (or not) at your institution. Is it essential or are there exceptions?